Privacy Policy

When receiving messages from customers, NISHIKAWA SANGYO CO., LTD. (hereafter “the Company”) also receives information necessary to work with or contact customers, such as name, address, phone number, and email address (hereafter “personal information”).

1. Usage Purpose of Personal Information

The Company uses personal information for the following reason
The Company uses customers' names, addresses, email addresses, and other information in order to respond to customer requests and messages.

2. Management of Personal Information

The Company uses the following system for the management of personal information
The Company has prepared an internal system as necessary in accordance with the Personal Information Protection Law and guidelines, and has acquired written oaths from employees to take proper precautions with personal information. Use of personal information is restricted only to employees whose use of personal information is necessary for business purposes. The Company has established rules for the safekeeping and management of media, etc. containing personal information, and precautionary measures are taken for the protection of personal information.

3. Provision of Personal Information to Third Parties

Unless permission has been granted by the customer, personal information will never be entrusted to a third party for processing. In the event that entrusting personal information to a third party is deemed necessary, it will only be done so under strict and responsible management.

4. Disclosure of Personal Information

Unless permission has been granted by the customer, the Company will never disclose personal information to a third party. However, this restriction does not apply in any of the following circumstances

・When a legal request is made by a court, the police, or other official body
・When there is a special stipulation in a law or regulation
・When there is a threat to a customer's or third party's life, body, or property, and the Company is unable to attain permission from the owner of the personal information

When there is a need to protect and/or defend the Company's rights, property, and/or services from actions that infringe upon either the law or the Company's terms of service and precautions, if there is a disclosure request from a third party for personal information and the Company is unable to attain permission from the owner of said personal information, the Company will disclose the personal information only upon confirmation of the identity of the third party.

Note：For confirmation of an individual's identity, please mail a photocopy of personal identification (driver's license, health insurance card, etc.) to the Company. If you have any questions or thoughts to share, please call us at (0763) 62-1211.